Updated February 2nd 2021 

As the situation around COVID-19 continues to evolve, I wanted to let you know what Mountain Madness Tours is doing to support you and your travel plans this summer. With many uncertainties ahead, we’re doing everything we can to ensure your travel safety and provide maximum flexibility concerning your booking.

We are now taking bookings for the 2021 season.

Given these unique circumstances I would like to enhance the current cancellation policy to offer peace of mind and flexibility. 

1. Your deposit (due upon registering for a tour) is now fully refundable or transferrable to a future tour date if covid ends up disrupting your travel plans.

2. The final payment, usually due 6 weeks before a tour will now move to 4 weeks before your tour date. Just before this date We’ll reach out to you again with an update on whether your tour is likely to go ahead or not.

3. The final payment will be fully refundable if border closures or quarantines prevent you from travelling to Canada / Edmonton and taking part in the tour.

As we’ve learned over the past year, what makes sense today may not make sense tomorrow. Please understand that we reserve the right to change these policies at short notice due to this very fluid and unpredictable situation.

We’ll continue to monitor the situation closely and post an update here if anything significant changes. In the mean time you can book with confidence knowing that we’ve got your back if your travel situation needs to change due to Covid.

Looking forward to meeting you in person and supporting your bike tour between Jasper and Banff when you’re ready to join us.
Don’t hesitate to reach out to me personally if you have any questions.

Warm Regards
Ben (Owner / Operator)
7808859813 (cell) 

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