Privacy Policy
Last updated: September 14, 2026
This Privacy Policy explains how Mountain Madness Cycle Tours ("we," "us," or "our") collects, uses, and protects information when you visit this website or contact us. By using the site, you agree to this policy.
Information we collect
When you submit our contact or booking form, we collect the details you provide: your name, email address, phone number, and any message or booking request. We also receive standard technical information automatically, such as your browser type, device, and pages viewed, which helps us keep the site working and understand how it is used.
How we use your information
We use your information to respond to your request, schedule and run your tour or rental, communicate with you, and improve our website and services. We do not sell your personal information.
How we share information
We share information only as needed to run the business: with team members and trusted service providers who help us operate (for example, booking, email, or payment tools), and when required by law. We do not sell or rent your information to third parties for their marketing.
Cookies and analytics
This site may use cookies and basic analytics to understand traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some features.
Data retention
We keep the information you submit for as long as needed to provide services and for reasonable business and legal purposes, then delete or anonymize it.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, by emailing us at the address below. We handle personal information in line with Alberta's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), and we will honour verified requests as those laws require.
Security
We take reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
This site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Third-party links
Our site may link to other websites (such as booking, social media, or review platforms). We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent version.
Contact us
Questions about this policy? Reach out:
Mountain Madness Cycle Tours
info@mountainmadnesstours.com
780-885-9813
Edmonton, Alberta, Canada