I had the great opportunity to ride with Ben for the first half of a 12 day tour (Jasper to Canmore). It is definitely one of the best vacations I have had ever. The accommodations and meals were excellent. Ben's great personality is infectious and brings the group together. The highlight for me was Day 4 from Sunwapta Falls to Saskatchewan Crossing. You get a great climb up past the Athabaska glacier and then the second half of the day is pretty much all downhill. If you have the chance this trip is an absolute must.
My husband and I cycled the Jasper to Banf route in August. We are not cyclists and this was our first big cycle trip – but with Ben’s support, enthusiasum, encouragement, organization, great snacks, fabulous bikes and general all over niceness, we made it in one piece! What an amazing trip it was. From the first email contact Ben went above and beyond what I expected and made the trip really, really great – the highlight of my trip to Canada. Oh, and the scenery was breathtaking too!
Nici and Stevie (Scotland)
Ben provided excellent support and was extremely informative (even though he did tell untruths about “bumps in the road “). This was a ride through some of the most breathtaking and beautiful scenery in the world. It was challenging but also extremely rewarding. Thanks Ben
Tour Date: 01 June
This bike tour was spectacular! Stunning scenery, challenging exercise, great people! Ben is such a good guide & coach…very supportive. He took care of our bikes, fed us yummy snacks, encouraged us when we had to climb the “bumps” & “whoopsies”, and ensured we all had our walkie- talkies in order. The meals were delicious and nutritious, and hotels clean & comfortable. This was my first bike tour, and I was new to road cycling this summer. I thought I’d have to ride in the van for the hilly parts, but with Ben’s encouragement I was able to cycle the whole thing!! Thank you Ben!!
Tour Date: August 25-28, 2017
My son and I had a wonderful time on the bicycle trip of a lifetime. I was not sure what we were getting in to and lacked a bit of confidence before we took off. Ben was a terrific host and made everything easier. He was informative of the area, had maps to clearly show our itinerary and a van to serve us needed snacks and drinks on a more than timely basis. Ben could not have been more hospitable if we needed a break, extra layers to keep warm or anything else I could think of. He warned us of things to watch out for and was always “right on the money!” In addition, we were a small tour group, bonded well and I believe enjoyed each other’s company.
If you choose to go on this trip, Ben is definitely the man to guide you.
Tour Date: four day trip concluding 7/24/17
This was my first cycling tour, and I was beyond impressed. Ben took care of everything, so all we had to do was put in the kilometers in the saddle. After hard segments, the support van was always there with hot drinks and delicious snacks. I highly recommend Mountain Madness to anyone considering a bike tour. Even if you’ve never pedaled more than a few kilometers, Ben’s setup makes it enjoyable and doable.
Tour Date: 7/6/17
Ben’s tours are top notch! The scenery is spectacular, and the cycling is fantastic, but it was Ben’s attention to detail and desire to make sure that everyone on the tour had an incredible experience that made this tour special. He has thought of everything! Staying at the hostels is a wonderful experience that allows you to get a bit closer to nature, and is a bit more off the beaten path. I would enthusiastically recommend Ben’s tours – two big thumps up!
Tour Date: June 2017
What a great tour through an astounding country. Ben was the perfect guide, and we were with great people!Jim Alexander, July 2016
I joined the Tour de Roo tour that was supported by Mountain Madness Tours represented by Ben Johnson. It was a awesome experience! An absolute stunning experience which I can recommend to any rider who is looking for a cycling adventure in Australia. The stages were great, nature impressive and the co-riders very nice. Ben did a really great job. He is friendly, very supportive and skilled in this kind of work. Thinking of doing other tours with this company, cheers, MichielMichiel, May 2016
Mountain Madness Tours rocks! In July 2014 two friends and I competed solo in the 125km, three peak, Canadian Death Race. Ben Johnson and his team provided our support. They were extremely well prepared, professional and attentive to our personal needs. No detail was left to chance and they quickly adapted to our changing needs over the 22 hour event. If it was not for the MMT team, I doubt our results would have been so successful. I recommend, without hesitation, Ben and MMT for the Death Race or any similar adventure.David Brezer, March 2015
Wow. Talk about a premiere experience in the Canadian Rockies! Ben is not only extremely friendly and accommodating, he is uber-knowledgeable about the area. From moments prior to booking, all the way to the completion of the Jasper to Banff journey, Ben made me feel supported. His van and super-trailer combo made every rest stop along the path a real treat. The food and snacks that he provided were yummy and perfect for that extra umff of energy! His daily course explanation was accompanied by elevation and distance maps that made it very clear what to expect. The hotel/hostel stops along the way were wonderful. And my fellow-riders in the trip were so friendly. All-in-all it was a very professional package that never ceased to make me feel like my money was very well spent. Thanks Ben! Keep on making people’s dreams a reality, brother.Eric Burnett, October 2014
Third time out with Ben. As you can see from the comments on the site, cycling on trips he hosts can be habit forming. I’ve done Jasper-Canmore (2013), Blue River (2013) and Blue River again (2014, different routing). Great host, great company on the rides with spirited and happy cyclists of all levels. Just book something with him.John Shaw, September 2014
I took the solo support service from Ben and it was excellent. My friends and family are down east so I wasn’t planning on doing the CDR until I heard about the solo support service. I paid for the solo support service before paying for the CDR. For me it wasn’t convenience, I truly needed it. And it was just what I needed: place to store everything, someone cheering you on, and a team having everything ready for you. For anyone going solo, it’s the way to go. What I was most surprised to learn is that this service is great not just for soloist but teams as well. Why rent a 5th wheel or a bus van ($1500+ins) for a wknd when you can use this service. Whether I do it solo or as a team, next year, I’ll use this service again. Ben’s a great guy and familiar with the CDR. For veterans, he knows the lingo, for newbies like me, he knows what you need. It was a great wknd. tks Ben.Glen Osmond, September 2014
Couldn’t recommend Ben and his company highly enough! One of us was fit and experienced, one of us less so, and Ben accommodated us magnificently. He is customer service-oriented, kind and thoughtful. His rental bikes are top-of-the-line gear and made the ride so much more enjoyable. Logistics well handled; great food and selection of hotels. Don’t hesitate!Maureen & Daniel, July 2014
On June 29 and 30, 2013 myself and seven others supported by Ben Johnson of Mountain Madness Tours rode the 289 km Highway 93, Icefields Parkway (Promenade des Glaciers) between Jasper and Banff, one of the world’s premier bicycle tours. Starting in Jasper, Alberta (1062 m) the highway ascends the testing Sunwapta Pass (2035 m) at 108 km drops down to Saskatchewan River Crossing (1426 m) at 154 km and then ascends to Bow Summit (2088 m) at 191 km. From Bow Summit it is a delightful descent to Lake Louise (1539 m) at 233 km with an obligatory stop at Laggan’s Mountain Bakery for an Eccles cake and coffee and then a fast 56 km ride via the Trans Canada to Banff (1387 m) and a well-earned soak in the hot springs. The organization, logistics and mechanical support provided by Ben and Mountain Madness was exemplary. I would have no hesitation recommending Mountain Madness Tours on this route.Phillip Haswell, June 2013
Thanks Ben for your friendly greetings at the rest stops, especially after a difficult hilly section! You were aways there for the riders. I think you’ll be famous one day! Dennis, Aug 31-Sep 3 2012, Jasper to Banff rideDennis, September 2012
I took part in a 4-day Jasper to Banff cycling tour. The whole tour was perfectly organized from the beginning till the last minute – thanks to Ben! Our group had more experienced cyclists that went ahead and some less experienced (more relaxing pace) type cyclists (=me – in the back of the crowd). During each day we took a couple of big breaks that allowed our bodies to rest from the physical activity & had some refreshments. I especially appreciated the excellent customer service of Mountain Madness Tours. They go above and beyond of their customers’ expectations! On the 2nd day of our trip I got a flat tire 35 km to our hostel and Ben was so nice that he came to pick us up, drove us to the hostel, fixed the tire and drove back to drop us off so we could continue where we left off (I am stubborn and wanted to do every inch of this trip on my bike!). This trip is a must-do bucket-list item and I’d recommend it to anyone who enjoys challenges and is looking for active weekend in the beautiful mountainsDominika, September 2012
Here we are back in Edmonton after an unforgettable get-away and cycle trip weekend with Ben and Mountain Madness Tours ! We sooo appreciated having Ben as our master driver and support go-to guy! Thanks for making this trip memorable and being there to load up bikes and luggage and endless boxes of food and supplies.Our trip to Nordegg and beyond was a trip that none of us will forget.Using Mountain Madness Tours makes the planning of such a trip that much easier! I certainly can recommend using Ben for an ordinary and extraordinary trip!We haven’t been back 24 hours yet and hubby is already making plans for the next adventure! THANK S BEN!Jasmine, September 2011
Ben is a wonderful guy, charismatic and charming! Thanks Ben for a wonderful experience on our Jasper to Banff Trip. You made the experience wonderful. We absolutely loved riding in your van. You are a courteous and responsible driver and I felt safe and secure the whole time!Chris Chapman, July 2011
My experience with Mountain Madness Tours couldn’t have been any better!
I ran in the Canadian Death Race this year, and needed to get from Jasper to Grande Cache. I had to go meet him all the way at MY FRONT DOOR!!!! Honestly, where else can you get this service? After the event was over, Ben went out of his way to make sure I had time to go to the awards breakfast!
Will be using this service again next year FOR SURE!Kyle, October 2011
My oh my ~ what a great experience! Each and everyone of you brought something unique and special to the ride, and I thank you for that. This past weekend taught me something new about my self both on and off the bike and what a rich experience it was. Thinking back to the slide show actually makes me want to cry ~ this really was a special time of my life. Thank you Ben and James (Mountain Madness Tours) for the multifaceted support, Laurie for the organizing and everyone else for being such great companions and motivators. (Banff to Jasper in a day bike ride)Lacey, June 2010
“FABULOUS WEEKEND EVERYONE!!! What a great experience and it was not all about the ride. When all of our riding friends hear all the wonderful stories, Ben you are going to need a Greyhound bus and a C train to pull the bikes and gear for all those who will want to join us on the next adventure. Thanks Laurie for spearheading the weekend and James and Ben for the great support. See you on the road,” Vice President David Morris Fine Cars Ltd. (Jasper to Banff in a day bike tour)John McBean, June 2010
I have had the pleasure of participating in four events where Ben provided the transportation. On each occasion he demonstrated superb customer service. It was so nice to relax and let Ben do the driving, especially on long days! Ben is unflappable regardless of the challenges presented. I would highly recommend his servicesLaurie, Jan 2011
You couldn’t ask for a more magnificent part of the world or a better guide and support person than Ben Johnson. The Mountain Madness experience is an epic ride through majestic mountains, glaciers, and lakes. Ben takes care of all the details so all you have to do is enjoy the ride. I recommend the experience for anyone who wants a memory of cycling in the Canadian Rockies. The distances are reasonable, the climbs quite doable, and Ben is there for assistance if you need it.
Tour Date: 8 June – 11 June 2018
I am new to cycling and just returned from the 4 day Jasper to Banff road trip with Mountain Madness Tours. From the first contact with Ben booking the tour, right to end of the trip he has been understanding, accommodating, encouraging and enthusiastic. On the tour Ben explained each day to us, breaking it up into manageable sections, providing us with great support the entire trip eg:-a flat tire, Ben swapped out my wheel and at the next stop put my wheel back on, with a new tube fully repaired! Healthy snacks and water were provided at each stop. Food was plentiful and accommodations were very comfortable. Ben has thought of everything, all you have to do is cycle! This is a fantastic trip for the body, mind and soul with unbelievable scenery. If you are considering this trip do yourself a favour and book it. You will not be disappointed!! Thank you Ben.
Tour Date: August 25 – 28
My daughter, her husband, two friends and I completed the Jasper to Banff tour. We were all impressed by the level of organization and attention to detail of a Mountain Madness Tour. It was organized with multiple breaks every day to ensure that we saw as much of the natural beauty as possible. At the well timed breaks, the snacks seemed to be endless with a good variety.
The scenery is stunning! The cycling is generally not too difficult, allowing us to take in the view while rolling along, with two steep climbs that you have to get up. Our group of varying abilities were all able to meet the challenge.
The hotels were clean and adequate for our tired bodies and the food selections were good.
I have been on other organized bike tours in Europe and this one rates highly. I wholeheartedly recommend this trip and I we were all sad to see it end so quick. Thanks Kevin!
Tour Date: Aug 4-7, 2017
My husband and I rode the Jasper to Banff tour with Ben and it’s one of the most memorable riding experiences we’ve had. The scenery was spectacular, of course. The companionship was great! The food and accommodations were excellent. The unexpected bonus was all the wildlife we saw: elk, bears, and mountain sheep.
But more than all that, Ben’s service is unbeatable. He’s super well-organized and it seems that nothing has escaped his attention. Ben made us feel very well cared for. He’s really thought of everything that can make his guests’ experience enjoyable. I had a flat tire on the first day. We radioed Ben and he was there promptly with a wheel that was ready to go. Our group had individuals with special food requirements. Ben had a variety of snacks to meet all the special requirements and made arrangements at the restaurants to cover all the special needs. He carries extras of a lot of stuff in his well-supplied trailer, so if you’ve forgotten something, chances are Ben’s got it stashed neatly in his kit. He’s even got a yoga mat if you need a comfortable spot to stretch your legs!
Best of all, Ben never seems to run out of smiles or enthusiasm. He’s not only knowledgeable and accessible, but he’s a lot of fun to be with, too.
Thanks for all that you put into making our tour great, Ben! I highly recommend this tour to anyone who’s considering riding the Alberta Rockies.
Tour Date: June 9-12, 2017Tammie - June 2017
What an amazing experience cycling in rocky mountains. This trip is one of my most memorable one. We wanted do this route (Jasper-2-Banff) for long time but was not comfortable in organizing the logistics ourselves. Then we met Ben Johnson @ Mountain Madness Tours, a top notch company. Ben was amazing in organizing everything for us. Especially, the snack bar in his truck is like a “Diego back pack”, everything you would like to eat is available there. We were well fed and had tons of energy to complete the trip with a radiant smiles.
I highly recommend Ben’s company for any cycling endeavours.
Tour Date: 23 July, 2017
What an experience, the Mountain Madness Jasper-Canmore tour, with genial, laid-back and knowledgeable host, Australian-Edmontonian Ben Johnson! Come prepared for the greatest ride of your life and willing to learn Ben’s technical terms to describe the road experience, such as “kicka” “whoopsie” and “big bump”. Marvel at the spectacular beauty of the Columbia Icefields Highway and the Canadian Rockies. Stay in hostels or hotels and ride the daily segments chosen so wisely by Ben at your own pace. Ben is the consummate tour host, riding down kilometres just to accompany his cyclists to ride up the toughest part and insisting on a “mandatory optional” detour to the viewpoint of Peyto Lake, which varies from turquoise to azure blue in colour. Well-worthwhile, many thanks to Ben and I intend to return in the future.Michael Birnbaum, July 2016
Properly caring for a solo runner for the Canadian Death Race (CDR) is obviously a ton of work and Mountain Madness Tours (MMT) did an absolutely amazing job of providing me with the support that I needed. In 2013, I completed the CDR with the support of a friend, who graciously forfeited her August long weekend to help me cross the line in 22 hours and 50 minutes. This year (2015), my goal was to beat my previous time. At every transition, Ben and his crew were placed in a great location, with my gear prepped and ready to assist me with anything I needed. Personally, all I usually need as a racer is to have my food and gear transported to the transition points, but MMT offered much more than that. They had all kinds of extras, like clean cooler water, a BBQ, a trailer with a changing area, and chairs. Normally, I wouldn’t elect to use those things, but I confess some of those things (e.g., having a comfy chair to sit in, eating warm pasta versus cold pasta) really helped me to mentally reset for each leg. Ben also tracked my leg completion times, asked how long I wanted to pit at each transition, and then prompted me when that time was up. The crew also rinsed and prepped some of my gear (e.g., shoes, shirts) I wanted to reuse for subsequent legs. It was also very clear that they did their best to customize support provided to each racer’s needs. In the end, I finished in around 20 hours and 44 minutes, beating my previous time by over two hours. MMT provided me with excellent support so I was able to do that. I would highly, HIGHLY recommend them to any solo racer that’s looking for anything from basic to extra race support. Thanks guys, you were awesome!Caelin White, September 2015
Blue River tour was amazing. Ben Johnson went out of his way and beyond to meet everyone’s needs and we all had an awesome ride. Can’t wait for my next trip.Denise Cox, September 2014
Just back in Scotland after a great weekend cycling from Jasper to Banff. I would highly recommend this tour. I hired a bike from Ben which was in great condition (I don’t think there was a single issue with any of the four hire bikes over the entire four day trip which says something in itself). The support from Ben was great – always there if you need it but you are also left to get on with the ride as you wish. Food and drinks available at rest stops were excellent as well. The scenery is just incredible and it is great that Mountain Madness offer a high quality trip to match it. Hope to see you again for another tour sometime Ben !Simon, September 2014
Hi Ben! What an awesome weekend. Thank you for providing all the support I needed to finish my first solo Deathrace. My transitions felt like formula 1 pitstops- foot bath, hot food and much more. Highly recommended! Might see you next year. JanJan Moolman, September 2014
We rode from Jasper to Banff and it was the most beautiful scenery I ever saw on my bicycle. It was the best cycling trip ever!! Ben did an amazing job taking care of absolutely everything from getting us and our stuff everywhere, arranging accommodations before during and after our ride, feeding us, taking us on fantastic hikes, saving me when I got a flat tire and providing delicious snacks at scenic spots along the ride. Ben is a nice, thoughtful and hardworking guy. We loved our trip with Mountain Madness Tours. Thanks Ben for making this trip so much fun and memorable.Robyn Ptasznik, August 2014
We rode from Jasper to Banff (2013) with Ben’s support. That included material things such as the van, food, etc., organizational components of the ride, and his enthusiasm, knowlege, and willingness to help us enjoy and see the most of this awesome part of the country. Thank you Ben.Dan and Jayne Emerson, August 2013
Went on the 4-day Jasper to Banff trek with Ben. Best trip, ever. Once you bike the mountains, anything is possible. Ben made the trip all the more great with his humour, hospitality, and ever-constant support. I wouldn’t do this trip with anyone but Mountain Madness. Thx Ben!! You’re the best. I hope we see each other soon, maybe a mountain hike once I’m in better shape, though you’re a force to be reckoned withElly Chang, July 2013
Ben, you are one of the most capable, selfless people I have met. On so many occasions you jumped to accommodate the needs of our Jasper-Banff tour. Never losing your smile, supremely prepared and organized, just tell me: where do I sign up for the next trip?Sia, September 2012
Ben does it all!! Well, okay perhaps not all since I didn’t see him on a bike all weekend 🙂 Ben took very good care of our group cycling from Jasper to Banff and onto Canmore! We all appreciated his good humour, his driving skills and his willingness to help with anything. He would bring out and put away our bikes each day and bring our bags into the hostels. This was way above what I expected. Everyone enjoyed the cycling, the hostels, including the rustic Sauna, and just the amazing nature of the overall experience. Thanks Ben….you made a special weekend for all of us!Peter N, September 2012
Thanks Ben for supporting EBTC’s trip to Blue River! It was an awesome time, in no small part due to our confidence in knowing our bikes and supplies would be well taken care of. You are well organized but more importantly, you are flexible, loads of fun and a good sport.Sonja, August 2012
Ben did a super job supporting our ride from Jasper to Banff (with an extension to Canmore). A great sport and very interested in our well being. Snag yourself some lawn chairs and an awning Ben and you will be set!Phrank, August 2012
Recently came back from a Jasper-Banff bike ride hosted by Ben. He did an awesome job. He really enhanced what already was a great trip. Looking forward to my next ride with Ben.!Ray Lariviere, July 2012
I booked a ride with Ben to the Canadian Death Race 2011 in Grande Cache Alberta. Although 8 of us got into the van as strangers we all departed as friends and had an awesome experience at the race. Ben provides an excellent service, it is the best way to travel to your adventure destination, no worries about how to get there, when to leave, parking, where to stop for food, everything is taken care of and you can just relax and enjoy. He really looked after us and I highly recommend Mountain Madness Tours, simply the best!Pat Woods, November 2011
I wanted to personally thank you for the amazing Jasper and Banff tour this weekend. You were the perfect guide in that you were good-natured, cheery, and immensely patient. Not only did you merrily join us for the fun activities – you ensured that we made plenty of roadside stops so that we could take photos with the gorgeous backdrops. Instead of having us follow a strict schedule, you gave us the liberty to make up our own plans as we went along. I’m sure no other tour company would have been as courteous! Moreover, your transportation was of superb quality in the modern, well-equipped van, and the whole deal was surprisingly affordable. All in all, you made our trip extremely comfortable and were a wonderful friend to us. Mountain Madness Tours Rules!Sana, May 2011
Wow, what a great weekend! I’m back in Edmonton and truly wish I was back climbing that great mountain! A big big thanks to Ben and James (Mountain Madness Tours), you guys made the trip for us. I know it was a long day for you two, but we appreciated everything you did. From packing and repacking our gear, keeping us nourished and hydrated and just being there around that corner when we needed you. Thank you also for making Nicole feel so welcome as she was really feeling like a ‘newbie’. She truly enjoyed her weekend. Hopefully this is a start to an annual adventure! Jasper to Banff in a day bike tourCurtis, Diane and Nicole, Nov 2010
We rode from Jasper to Canmore with Ben and had a FANTASTIC trip. Ben was amazing – always prepared, attentive to our every need and never once stopped smiling! Ben could not have made this trip easier on our cycling group. All we had to do was show up and ride. He arranged the housing, the meals and all the snacks along the way. The pacing, the frequency of breaks, and the communications were all excellent. A first class trip in every aspect. Not only did we all feel like we had gotten the most from our cycling, we also all felt we had made a new friend in Ben. You can’t ask for more that than.
Tour Date: Sept 14- Sept 18, 2017
What an impressive one man show, Ben!! Smooth and slick as on 2 wheels ! Great views, company, food , drinks and laughs.So well organized and life seems so simple and grand ! We really enjoyed your enthusiasm and keep that happy go lucky attitude , Ben ! Hope to see you again next summer !
Christine and Miles
Tour Date: Aug 25-28
Ben offers the most complete support for a bike ride that is out of this world. The scenery is breathtaking. I had to stop a few times during the ride to ponder whether what I was looking at was real!
Through the years, Ben has worked on perfecting the manner in which he supports bike rides. He now has something unique and special to offer. In spite of this, he is quite flexible. In our case, he was willing to customize his tour to allow us to experience more things along the way, and he even joined us in some of these activities. His thoughtfulness and kindness make the ride more enjoyable, and if you are open to it, you may even make a new friend by the end of the ride.
You cannot go wrong riding with Ben.
Tour Date: July 25th 2017 – August 30th 2017
My friend and I signed up to ride through Jasper to Banff in July 2017 and could not have had a better experience. Ben is extremely organized and goes above and beyond to make sure everyone has the best experience. I can’t think of anything that could have been better. He somehow even made the weather cooperate perfectly for us. 🙂 Thank you so much Ben for the best Canadian Rocky adventure!
Tour Date: July 6-12, 2017
Thank you so much for arranging our custom six-day ride from Jasper to Banff. You picked a great itinerary, gave us clear instructions, set up correct expectations for each section of the ride, met us with a smile on your face at every rest stop and with snacks or lunch, took great photos, and clearly enjoyed being with us throughout the trip. We had a superb ride through this very scenic parkway and you suggested and accompanied us on great side trips or hikes. Making the e-bike available was very helpful and we cannot thank you enough. You really enjoy your job, going out in nature, and being helpful to the riders. The ride, scenery, and you made for the best vacation ever!
Koushik and Stacy, July 2017
Tour Date: July 25-30, 2017Koushik and Stacy
Amazing! Holiday of a lifetime!
Thanks for taking care of us Ben. You are a champion!
Tour Date: June 30th to July 3rd, 2017Lynn July 17
Great service!..efficient and puntctual. you get to meet cool people too. My third year in a row using MMT on my Canadian Death Race adventures. Way to go, Ben! Cheers.Anonymous, August 2016
It was an amazing experience to ride the Rockies with Mountain Madness Tours, and especially with Ben Johnson as our host. Everything was very well prepared.Marc-F. Bernier, July 2016
I have completed the 2014 and 2015 Ride to Conquer Cancer using a Felt bike rental from Ben Johnson and I would certainly guide anyone to do business with him.. Ben’s easy-going nature and willingness to work with me makes a recommendation to either go on a tour or utilize Mountain Madness Tours a real no brainer. I purchased a Felt rental off of him since he will be upgrading to a newer model and I am extremely happy with the performance of the bike. I will certainly consider one of his tours in the near future and will “Live the dream” by encouraging my colleagues, friends and family to come along for the ride. Thanks for everything Ben and kudos to Cam the owner of Element Cyc Multisport who tuned up the bike for me prior to my event. The bike felt like it was brand new after he made adjustments to the gear levers, brakes and changed out the tube! Thank you for going the “Extra mile” to ensure my ride was successful and the bike was in A-1 condition. Keep up the great customer service!Shafeek Khan, November 2015
We decided to ‘push the boat out’ for a seriously major cycling holiday this summer to thoroughly re-charge our batteries for another year at work.
My ‘better half’ was looking for ideas when she was captivated by a description of a trip through the Canadian Rockies written by Mark Beaumont on one of his mega cycle challenges.
So she started researching options on the Internet and came upon Mountain Madness and Ben.
We were initially tempted by the full 12 day tour from Jasper to Waterton National Park, but were concerned that we wouldn’t be able to keep up with the daily mileage and started thinking about the shorter tours.
We got in touch with Ben, who reassured us that an average level of fitness would be more than adequate to complete the full tour, which turned out to be quite right. What we didn’t realize was that the Canadian roads through the Rockies are big, wide and mostly have a great cycling surface in the roadside shoulder where most of the kms are ridden, with relatively modest climbs, rarely above 4.5 %! The max gradient is 8.5% for a short distance.
The somewhat forbidding metres climbed on paper were not a problem on the ride because they were over several kms at these gradient rates! Check out the YouTube vids other clients have shot.
Anyway, Ben said, if someone hits ‘the wall’ they can simply jump in his minibus to recover and the bike goes into his magic trailer!
We spend most of our riding time in the Lake District and other hilly parts of the UK, when most rides include many ascents, usually short, but up to 25% on occasions. This takes its toll on the legs, so 80kms is a long ride for us normally.
With Ben’s diligent support and regular re-stoking with intelligent, yummy snacks and meals from the Ben Cafe, (which appears from his Dr Who’s Tardis like trailer to make a very welcome sight), the kms fly by! He knows exactly when and where to set up a stop. There is usually something spectacular to see as well! The astounding mountain scenery just seems to get better and better as the days roll by!
This was the first supported tour we have been on. The hire bikes were great and it was very mentally relaxing just to roll out of bed in the morning and jump on the bike after breakfast for the day’s adventure, knowing that a good meal and another bed await, all arranged by Ben. No hassles, just riding, eating and socializing with the other folk on the tour. Marvellous! We all had a great time and it was a very fulfilling experience to get to know the other riders who had amazing stories to tell!
Ben was unceasingly cheerful and always a pleasure to be with. He has some amazing stories of his own, which explain how he knows so much about fitness levels and nutrition, but you’ll have to join one of his tours to hear them for yourself!Duncan Stevenson, August 2015
Ben and his crew provided outstanding support for the Death Race. Hot soup in the middle of the night and cold beer at the finish can only happen when you have Ben on your team. They had everything waiting for us as we entered transition and catered to our every need. I was so pampered I didn’t want to leave the transition area.Darren, September 2014
From the first email contact to the end of our tour Ben was incredibly conscientious and organized but also a whole lot of fun and enthusiasm. He was able to adapt the tour to really suit our needs by helping the whole crew of us get from our hometown to Jasper. Differing biking skills or accommodation needs seemed to be no problem. We were spoiled by the great food and snacks. He was so encouraging and all of us felt successful on this challenging but indescribably beautiful ride. Two thumbs up!!Kathy Saul Fowler, August 2014
Ben, great job on our Jasper to Banff ride. Unbelievable you could arrange such good weather. Special thanks for to you, Curtis, Rob and Elaine for getting my bike up and running after the crevasse ate my rear wheel, it was much appreciated and allowed me to finish the rideMartin Gillett, July 2014
Ben has supported two rides I’ve done so far this year, out and backs near Blue River BC, and Jasper-Canmore. One could not ask for a better guide. His choices of rest stops, meals/snacks on wheels, his care for us and our bikes were all second to none. I hope to do more rides with him next year if not before. Let’s get behind him and make sure his business flourishes. He is an asset we don’t wish to go without!John Shaw, August 2013
We did the Jasper Banff Tour July 2013. Can’t say enough about Ben and his intentions to make our experience the best. He watched over our group like a mother hen. Everything was perfect even the weather. I would highly recommend Mountain Madness without hesitation.Cathy and Serge, July 2013
Summer is coming to and end and what a summer it was. 3 fantastic cycling weekends of being spoiled by Mountain Madness Tours is the life. Ben’s attention to detail is unmatched and he genuinely does care about your wellbeing and enjoyment of his tours. Do yourself a favour and sign up, or dream your next adventure with Mountain Madness Tours. I can’t think of a better way to enjoy your friends and favourite sport, even in the rain. Thanks for the great summer Ben!Bryan Fontaine, October 2012
If you look up top level customer service in the industry guidelines, I bet you’ll see Ben Johnson and Mountain Madness Tours. I did a supported ride from Jasper to Canmore with a random group of cyclists and thoroughly enjoyed the experience. Making it all look easy, Ben consistently goes the extra mile to see that your trip is a success! Lots of service extras I didn’t expect. I highly recommend Mountain Madness Tours!Liz, September 2012
Ben… You the Man ! and coming from a Kiwi that means a lot. You never get rattled. You always have a plan. You’re always smiling and you were always there if we needed you during the EBTC Blue River tour.I will definitely be contacting you when it’s time for my next adventure. Too bad you don’t like VegemiteJohn B, August 2012
Ben did a wonderful job of providing support for my supported ride from Jasper to Banff with Edmonton Outdoor Club. I highly recommend him for any trip.Rhonda, October 2012
I have to say a big WOW when it comes to using Ben and Mountain Madness Tours! We had an unforgettable travel experience on a four day trip travelling from Jasper to Banff by bicycle. Ben was our driver, tour guide, extra hands, luggage porter, go for this and that and smiley guy all the way! Very impressive service and outstanding attitude! I can highly recommend Ben for any trips you can dream up!!!He is game for just about anything!! Thanks Ben for an awesome time in the Rockies…the trip would not have been the same without you! Thanks for all your participation and willingness to go the extra mile!!!Jasmine, July 2012
Once again Ben you pulled of a great weekend event for our group. Your unflappable personality to deal with all situations just makes the effort seem so effortless…well except for those two summits we climbed 🙂 Looking forward to the Grand fondo with you this SeptemberDonna, June 2012