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Client Reviews
I took part in a 4-day Jasper to Banff cycling tour. The whole tour was perfectly organized from the beginning till the last minute – thanks to Ben! Our group had more experienced cyclists that went ahead and some less experienced (more relaxing pace) type cyclists (=me - in the back of the crowd). During each day we took a couple of big breaks that allowed our bodies to rest from the physical activity & had some refreshments. I especially appreciated the excellent customer service of Mountain Madness Tours. They go above and beyond of their customers’ expectations! On the 2nd day of our trip I got a flat tire 35 km to our hostel and Ben was so nice that he came to pick us up, drove us to the hostel, fixed the tire and drove back to drop us off so we could continue where we left off (I am stubborn and wanted to do every inch of this trip on my bike!). This trip is a must-do bucket-list item and I’d recommend it to anyone who enjoys challenges and is looking for active weekend in the beautiful mountains.
Dominika Pekarova Edmonton
Summer is coming to and end and what a summer it was. 3 fantastic cycling weekends of being spoiled by Mountain Madness Tours is the life. Ben's attention to detail is unmatched and he genuinely does care about your wellbeing and enjoyment of his tours. Do yourself a favor and sign up, or dream your next adventure with Mountain Madness Tours. I can’t think of a better way to enjoy your friends and favorite sport, even in the rain. Thanks for the great summer Ben! See you soon……..Bryan
Thanks Ben for your friendly greetings at the rest stops, especially after a difficult hilly section! You were aways there for the riders. I think you'll be famous one day!
Dennis, Aug 31-Sep 3, Jasper to Banff ride
Ben does it all!! Well, okay perhaps not all since I didn't see him on a bike all weekend :) Ben took very good care of our group cycling from Jasper to Banff and onto Canmore! We all appreciated his good humour, his driving skills and his willingness to help with anything. He would bring out and put away our bikes each day and bring our bags into the hostels. This was way above what I expected. Everyone enjoyed the cycling, the hostels, including the rustic Sauna, and just the amazing nature of the overall experience. Thanks Ben....you made a special weekend for all of us!
If you look up top level customer service in the industry guidelines, I bet you'll see Ben Johnson and Mountain Madness Tours. I did a supported ride from Jasper to Canmore with a random group of cyclists and thoroughly enjoyed the experience. Making it all look easy, Ben consistently goes the extra mile to see that your trip is a success! Lots of service extras I didn't expect. I highly recommend Mountain Madness Tours!
Ben, you are one of the most capable, selfless people I have met. On so many occasions you jumped to accommodate the needs of our Jasper-Banff tour. Never losing your smile, supremely prepared and organized, just tell me: where do I sign up for the next trip?
Ben, thanks so much for your excellent service getting out bikes to and from Ironman Canada. For the second year in a row you exceeded expectations in every way and I would recommend Mountain Madness Tours- without reservation - to anyone.
Ben did a wonderful job of providing support for my supported ride from Jasper to Banff with Edmonton Outdoor Club. I highly recommend him for any trip.
Ben did a super job supporting our ride from Jasper to Banff (with an extension to Canmore). A great sport and very interested in our well being. Snag yourself some lawn chairs and an awning Ben and you will be set!
Ben You the MAN ! Wonderful support on the EBTC Blue River tour. Always there when we needed you. Care of bikes was superb, not a scratch on any of some high end bikes. Totally cool my man. This from a Kiwi. Too bad you don't like Marmite or Vegemite but then again, nobody's perfect.
Ben... You the Man ! and coming from a Kiwi that means a lot. You never get rattled. You always have a plan. You're always smiling and you were always there if we needed you during the EBTC Blue River tour.I will definitely be contacting you when it's time for my next adventure. Too bad you don't like Vegemite. :>)
Thanks Ben for supporting EBTC's trip to Blue River! It was an awesome time, in no small part due to our confidence in knowing our bikes and supplies would be well taken care of. You are well organized but more importantly, you are flexible, loads of fun and a good sport.
Had the best weekend of my life with my son, on a skydiving trip that Ben arranged for us. Would highly recommend Mountain Madness Tours. Thanks again Ben for everything!
Recently came back from a Jasper-Banff bike ride hosted by Ben. He did an awesome job. He really enhanced what already was a great trip. Looking forward to my next ride with Ben.
We went on a Jasper - Banff cycling trip with Ben. He went out of his way to ensure that the trip was a success - Thanks Ben!
Tim